Refund Policy

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1. Cannabis Products (All Sales Final)

All cannabis sales (flower, pre-rolls, edibles, concentrates, and tinctures) are final once they leave the premises. We cannot accept returns or process exchanges for opened or used products, or for buyer's remorse.

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2. Defective Cannabis Products

We stand behind the quality of our products. If you receive a product that is demonstrably defective or broken (e.g., a malfunctioning vape battery, a leaking cartridge, or sealed containers missing required items), it may be exchanged for the exact same item within 7 - 14 days of purchase.

• Requirements: Defective items must be returned in their original packaging, and accompanied by the original receipt. Cash refunds are not permitted for cannabis products; replacements will be issued.

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3. Accessories & Merchandise

Non-consumable accessories (e.g., glass, grinders, apparel, or unused batteries) in their original, unopened condition and packaging may be returned for a full refund or exchange within 14 days of purchase. A valid receipt is required.

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4. Proof of Purchase

To process any eligible exchange or return, you must provide one of the following:

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• The original paper receipt.

• A digital copy of the receipt.

• Verification of your transaction through our dispensary loyalty account.